What is your mission?

• Coordinate daily Truckload (TL) and Less-Than-Truckload (LTL) shipment routing with carrier brokers across multiple locations.
• Communicate directly with carrier hubs regarding pickups, deliveries, routing activities, and transportation requirements.
• Schedule and coordinate TL and LTL shipments based on operational requests from internal stakeholders.
• Manage shipment pickups, delivery schedules, and time slot changes to support changing business needs, including End-of-Month (EOM) and End-of-Quarter (EOQ) activities.
• Troubleshoot missed pickups, identify root causes, coordinate rescheduling with carriers, and communicate operational impacts to affected teams.
• Coordinate and monitor time-sensitive and expedited shipments from pickup through delivery confirmation while providing status updates to stakeholders.
• Order and track shipping materials from carriers and ensure delivery to the appropriate locations.
• Monitor shipment status and transportation activities to ensure pickups and deliveries occur as scheduled, including obtaining updated Estimated Time of Arrival (ETA) information from carriers when delays occur.
• Prepare, organize, maintain, and update transportation documentation, including Bills of Lading (BOLs), invoices, shipment records, and tracking documents in an audit-ready condition.
• Assist in resolving issues related to CHR Bills of Lading (BOLs) and pallet labels.
• Monitor and respond promptly to transportation-related emails and operational communications.
• Review and address left-on-dock shipments, ensuring proper handling and timely delivery, including international shipments.
• Coordinate remotely with dock teams to support shipment movement and promptly address transportation-related issues.
• Support compliance with ISO 9001 and ISO 14001 standards.
• Perform additional transportation, logistics, and operational support duties as assigned.

Who are we looking for?

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field; or four (4) years of comparable transportation or logistics experience.
• Minimum of three (3) years of transportation coordination, logistics, shipping, freight, or supply chain experience preferred.
• Experience coordinating Truckload (TL) and Less-Than-Truckload (LTL) shipments, routing, pickups, deliveries, and carrier communications.
• Experience monitoring shipment activities, coordinating time-sensitive shipments, and resolving transportation-related issues.
• Knowledge of transportation documentation, including Bills of Lading (BOLs), invoices, shipment tracking records, and related logistics documentation.
• Experience working with carrier brokers, carrier hubs, shipping providers, and transportation partners.
• Proficiency in Microsoft Excel for shipment tracking, reporting, and operational monitoring.
• Proficiency in Transportation Management Systems (TMS) and related logistics software, or the ability to learn new systems quickly.
• Knowledge of ISO 9001 and ISO 14001 compliance standards is an advantage.
• Exceptional organizational skills with the ability to manage multiple shipments, carriers, schedules, and documents simultaneously.
• Strong ability to work effectively under pressure and manage urgent transportation requirements and deadline-driven activities.
• Excellent written and verbal communication skills with the ability to coordinate effectively with internal teams, carriers, and external stakeholders.
• Strong problem-solving skills with the ability to identify transportation issues and drive timely resolutions.
• Ability to work independently and collaboratively within a fast-paced logistics environment.
• High attention to detail and commitment to accuracy in transportation operations and documentation.