What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Monitor and manage incoming leads from social media, website, and digital marketing channels
• Perform initial lead review and qualification prior to sales handoff
• Provide basic pricing information to prospects based on established guidelines
• Reassign or escalate leads requiring deeper engagement to appropriate sales representatives
• Ensure lead data accuracy and completeness within the CRM system
• Follow up on lead status to prevent dropped or delayed sales opportunities
• Review marketing materials to ensure accuracy of product details, pricing, and messaging
• Validate social media posts, campaigns, and website updates prior to release
• Provide structured feedback to sales and marketing teams when inconsistencies are identified
• Support leadership by reviewing marketing budget usage and flagging discrepancies
• Review website content for accuracy, completeness, and relevance
• Identify broken links, outdated content, and incorrect information and route fixes appropriately
• Ensure pricing visibility, lead capture forms, and product information function as intended
• Act as a liaison between Sales and Marketing to ensure smooth lead flow and communication
• Provide insights to improve lead quality and conversion processes
• Escalate issues, risks, or delays to management when necessary
• Maintain a professional, collaborative, and team‑oriented working relationship across departments

Who are we looking for?

• Associate’s or Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience
• 1–3 years of experience in marketing support, marketing operations, coordination, or administrative roles
• Strong understanding of foundational marketing principles and lead management processes
• Experience supporting marketing campaigns across digital, social media, email, and print channels
• Hands‑on familiarity with CRM systems for lead tracking, updates, and reporting
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Exposure to email marketing tools, marketing calendars, or project tracking systems is an advantage
• Experience using Canva or Adobe design tools is an advantage
• Exposure to social media management, event coordination, or promotional activities is an advantage
• Strong organizational and time‑management skills with the ability to handle multiple tasks
• High attention to detail, strong execution, and consistent follow‑through
• Excellent written and verbal English communication skills, with confidence working across teams