Recruitment Director

--iSupport Worldwide--

Join our team!

We are looking for a visionary and strategic Recruitment Director to lead our recruitment operations and client account delivery across multiple industries. As a key member of our leadership team, you will oversee the full recruitment lifecycle, drive performance across client accounts, and ensure that our delivery teams consistently exceed expectations.

The ideal candidate is a seasoned recruitment leader with a deep understanding of offshoring dynamics, workforce planning, and stakeholder management. You will play a pivotal role in shaping our recruitment strategy, scaling our talent operations, and building long-term client partnerships rooted in trust, efficiency, and measurable success.
 

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What is your mission?

As a Recruitment Director, you will be responsible for leading and overseeing our organization's talent acquisition strategies and operations. You will play a pivotal role in attracting, selecting, and onboarding top talent while ensuring alignment with the company's goals and objectives. Your focus will be on developing and executing recruitment strategies, managing a team of recruiters, and driving excellence in the end-to-end recruitment process.  

You will provide the best service to our partner brands by performing these tasks:

1.      Recruitment Strategy Development: Develop and implement comprehensive recruitment strategies aligned with the organization's objectives. Identify innovative sourcing methods, leverage technology, and stay updated on industry best practices to attract exceptional talent. 

2.      Team Leadership and Management: Lead and manage a team of recruiters, providing guidance, mentorship, and support. Set performance goals, conduct regular coaching sessions, and foster a collaborative and high-performing culture. 

3.      Talent Acquisition Process Management: Oversee the end-to-end recruitment process, ensuring efficiency, compliance, and exceptional candidate experience. Continuously evaluate and enhance processes to optimize recruitment operations. 

4.      Employer Branding and Candidate Engagement: Develop and execute employer branding initiatives to enhance the organization's reputation and attract top talent. Foster positive candidate experiences through effective communication, feedback, and relationship-building. 

5.      Stakeholder Engagement: Collaborate closely with senior leadership, department heads, and hiring managers to understand talent needs, develop recruitment strategies, and provide ongoing support. Build strong relationships and serve as a trusted advisor. 

6.      Metrics and Reporting: Establish key performance indicators (KPIs) and reporting mechanisms to track recruitment metrics, including time-to-fill, quality of hire, and cost-per-hire. Provide regular reports and insights to inform decision-making and drive continuous improvement. 

7.      Vendor Management: Manage relationships with external recruitment agencies, job boards, and other vendors. Evaluate performance, negotiate contracts, and ensure alignment with service-level agreements. 

8.      Compliance and Diversity: Ensure compliance with relevant employment laws, regulations, and diversity initiatives throughout the recruitment process. Promote equal opportunity employment and fair hiring practices. 


Who are we looking for?

• Proven experience as a recruitment leader or in a similar senior-level talent acquisition role. 
• Strong knowledge of recruitment strategies, sourcing techniques, and best practices. 
• Demonstrated experience in leading and managing a team of recruiters. 
• Excellent communication, negotiation, and stakeholder management skills. 
• Strong analytical mindset and data-driven decision-making abilities. 
• Proficiency in using applicant tracking systems, recruitment software, and data analytics tools. 
• Ability to manage multiple priorities, adapt to changing business needs, and thrive in a fast-paced environment. 
• Strong business acumen and ability to align recruitment strategies with organizational goals. 
• Commitment to diversity, equity, and inclusion in talent acquisition practices. 


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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.