Production Designer

--iSupport Worldwide--

Join our team!

We are looking for a motivated, detail-oriented Production Designer who will physically work in our Manila office but will support the Creative Design team in our Seattle HQ. The main responsibilities of the Production Designer will support the Creative Design Team with overflow projects, specifically projects relating to the creation of product color-ups, derivative packaging layouts, and additional projects as necessary. This role requires a deep knowledge of product manufacturing processes and artwork parameters. Becoming familiar with the variety of accounts and their respective quality and pricing requirements will be key to being successful in this role.

The Production Designer will need to be familiar with the latest version of the Adobe Creative Suite and be an expert user of Photoshop and Illustrator. Attention to detail, strong organizational skills, time-management, and clear communication are a must for this role. People who are a good fit for us are team-oriented, smart, hands-on, ego-free, and talented individuals with a strong work ethic and positive attitude and energy

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Key responsibility is to create foolproof final artwork files to be printed at a vendor without direct communication with the vendor and troubleshoot any possible issues that may cause delays or inaccuracies in proofs.
  • Pre-flight production art files, create final files, prepare links, and email appropriate production groups.
  • Maintain clean and consistent archives of final print files on the Graphics Server. Main Parts (Render, Artwork Design, Artwork Dimensions, Specification Sheet Details)
  • Interface with multiple teams to define project goals and meet deadlines.
  • Become knowledgeable and stay up-to-date on color, material, and finish manufacturing processes.
  • Support Manager and Design Team with additional duties as necessary including Graphic Design, photo resizing and retouching, video editing, and collateral creation.
  • Ensure work assignments are logged in the smart sheet, tracked, and marked completed once done
  • Create and Resize Templates based on factory-given Deadline.
  • Extending help for any PMI-GSC design requests.

Who are we looking for?

  • 3 years of industry experience in a similar role
  • 4-year college degree preferably in graphic design or a similar area
  • Expert in Adobe Creative Suite.
  • Keen knowledge of printing processes, CMYK, and PMS color systems.
  • Expert in Adobe Creative Suite, preferably on a PC platform.
  • Clear communication, both written and verbal.
  • Strong analytical ability with active listening skills.
  • Ability to study and apply new information.
  • Speed, accuracy, and attention to detail on all projects.
  • Ability to effectively work with individuals and groups at all organizational levels.
  • Ability to work independently and also as part of a team.
  • Comfortable with critical feedback
  • Ability to own deadlines, prioritize tasks, exercise good time-management
  • Anticipate challenges and problem-solving skills.
  • Ability to maintain confidentiality of sensitive information.
  • Willingness to adapt to changing business needs and deadlines.
  • Possess a work ethic that includes punctuality, professionalism and diplomacy.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.


We stay agile and fast, always looking for ways to solve our clients’ needs.


We pride ourselves on helping our clients reach their full potential.


We do things right and we get the job done.