Product Management Associate I- GMS

--iSupport Worldwide--

Join our team!

We’re looking for a detail-oriented and proactive Product Management Associate I to support product setup and lifecycle activities for the EMEA region. You’ll work with cross-functional teams to manage product data, packaging, and sample requests while ensuring accuracy and smooth coordination. This role suits someone with product management experience and a passion for consumer products.

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What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Review products and BOM for both non-finished and finished goods.
  • Review, submit, and collaborate with a cross-functional team in setting up EMEA SKUs for both non-finished and finished goods, including inline and special make-up items.
  • Validate, submit, and monitor the Sample Request Form (new and existing tooling) for color, sales, marketing, and test samples.
  • Work with the CAP Merchandising team, AP Logistics, and EMEA Account Management teams on the progress of submitted SRFs and update the SRF tracker accordingly.
  • Prepare, review, and submit the VBOM/BOM2 request.
  • Review artwork files provided by the Graphics Team.
  • Collaborate with the Global PM, packaging team, EMEA Senior Product Manager, and EMEA Graphics Designer for new packaging development.
  • Review the list of items with final approval to initiate the Sample & Testing SRF process.
  • Manage digital assets by uploading product and lifestyle images and creating collections.
  • Assist in cascading and managing product and packaging updates, ensuring clear communication with the EMEA Sales Operations team.
  • Work with product and packaging engineers to ensure the packaging bill of materials aligns with company and customer requirements for special make-up items.
  • Create and manage the EMEA Replacement Parts file.
  • Collaborate with Product Management, Marketing, Supply Planner, and Account Management on the Marketing/Seeding sample process.
  • Confirm final product selection for seasonal launches with the Sr. Product Manager and identify unique products/colors for EMEA.
  • Cascade new items and discontinuations to the Sales & Supply Planning Team.
  • Maintain and manage product management files in the shared drive.
  • Attend the weekly client's team meeting with product, brand, and marketing teams.
  • Manage inventory accuracy for product and sales samples in the 3PL warehouse.
  • Support brand, product, and marketing asset creation, including catalogs and images.
  • Send product management sample requests to the account management team.
  • Respond to team member product-related inquiries.
  • Perform special tasks as needed.

Who are we looking for?

  • At least 2 years of experience in Product Lifecycle Management or Product Development.

  • Proficient in Smartsheet and MS Excel.

  • Good communication skills to collaborate effectively with teams.

  • Proactive, resourceful, and with a good sense of humor.

  • Willingness to learn and detail-oriented.

  • Familiarity with Agile methodologies, Centrix PLM, or similar systems is a plus.

  • Experience in Quality Assurance (QA) is advantageous.

  • Previous exposure to international work environments is desirable.


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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.