What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Monitor and set weekly production and collection targets to meet organizational goals; analyze trends with insurance carriers to improve performance.

• Enforce over-the-counter (OTC) collection policies and ensure effective post-discharge financial procedures.

• Manage Accounts Receivable (A/R) to keep 90-day collectibles under 15% of total outstanding, excluding litigation cases.

• Communicate legal responsibilities and billing policies clearly and professionally to patients.

• Execute timely and accurate billing processes using structured communication systems.

• Prepare and present monthly trend reports to executive leadership, including the CEO, and contribute insights for improving collections.

• Perform daily claims management, including claim entry, corrections, and timely follow-ups.

• Oversee patient statement distribution, collections, and daily posting and reconciliation of clinic batches.

• Manage denial codes, process payments and refunds, and ensure accuracy of new patient accounts.

• Submit electronic claims efficiently and resolve rejections quickly.

• Investigate unbillable claims and provide feedback to reduce future denials.

• Alert supervisor regarding any paper claims requiring intervention or mailing.

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Who are we looking for?

• 3–5 years of proven experience in medical billing or revenue cycle management.
• Familiarity with Electronic Medical Records (EMR) systems.
• Solid understanding of HIPAA compliance and patient data privacy standards.
• Ability to work onsite in a fast-paced, team-oriented environment.
• Exceptional attention to detail and organizational skills.
• Strong verbal and written communication abilities.