What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

IT Operations & User Access Management

• Handle onboarding/offboarding access: setup, provisioning, deactivation of accounts and permissions.

• Administer access for Microsoft 365, SharePoint, Teams, shared mailboxes, and distribution lists.

• Respond to internal IT admin requests (e.g., email aliases, Teams access, download permissions).

• Track and manage hardware/equipment orders and requests.

Vendor Management & Technology Contracts

• Maintain accurate software contract inventory, license terms, costs, and renewal schedules.

• Notify leadership of renewals, cost changes, or vendor issues promptly.

SharePoint & File Structure Administration

• Administer SharePoint users, groups, permissions, and content updates.

• Audit and improve file organization across departments.

• Troubleshoot dashboard errors, broken links, and permission issues.

Cybersecurity & Compliance

• Run and act on PII scans using Barracuda; ensure redaction or deletion within required timelines.

• Support execution of Cyber Risk & Compliance calendar items with leadership/legal.

• Monitor suspicious activity in coordination with the external IT vendor.

• Send cyber awareness updates and run phishing/attack simulations.

Azure & Systems Integration

• Support Azure setup and maintenance: user provisioning, identity sync, and security groups.

• Collaborate with technical teams to troubleshoot and adjust integration configurations.

Who are we looking for?

• 2+ years of experience in an IT Administrator, Systems Coordinator, or Help Desk role (internal teams or MSPs welcome)

• Hands-on experience managing user access, permissions, and security groups in Microsoft 365, SharePoint, and Azure

• Working knowledge of cybersecurity best practices, including PII protection and access control

• Strong skills in documentation, spreadsheet tracking, and software contract management

• Ability to audit digital file structures and recommend improvements in organization and access governance