Indirect Tax & Compliance Manager

--iSupport Worldwide--

Join our team!

We are looking for a highly skilled and detail-oriented Indirect Tax & Compliance Manager to lead global indirect tax compliance, reporting, and audit strategy across multiple jurisdictions. This role is essential for ensuring accurate and timely Sales & Use Tax, VAT, and GST filings while supporting automation, risk mitigation, and strategic tax advisory across various business models—including e-commerce, wholesale, and retail.

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What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

Compliance & Reporting

  • Prepare and file monthly, quarterly, and annual indirect tax returns (Sales & Use Tax, VAT, GST).

  • Oversee compliance for DTC, B2B, and brick-and-mortar business models.

  • Manage and maintain tax exemption certificates and documentation.

  • Track and implement updates in U.S. and international indirect tax laws.

  • Collaborate with vendors/internal teams to maintain tax engine configurations.

  • Conduct tax research and provide guidance on product/service taxability.

  • Support automation of tax processes and tools (Vertex preferred).

Audit & Risk Management

  • Lead indirect tax audits and handle inquiries from tax authorities.

  • Analyze and respond to audit findings in a timely, accurate manner.

  • Monitor ongoing legislative changes affecting indirect tax compliance.

Advisory & Strategic Support

  • Advise internal departments (procurement, sales, AP/AR) on tax impacts.

  • Support tax planning for new market entry, products, or M&A activity.

  • Participate in due diligence and integration efforts related to indirect tax.

Process Improvement

  • Identify automation opportunities and drive process efficiencies.

  • Train cross-functional teams on indirect tax procedures and best practices.


Who are we looking for?

  • Bachelor’s degree in Accounting, Finance, Taxation, or related field.

  • 4–6 years of experience in indirect tax; CPA or Master’s is a plus.

  • Strong knowledge of U.S. Sales & Use Tax and international VAT/GST.

  • Hands-on experience with multi-jurisdictional compliance.

  • Familiar with e-commerce platforms (Retail Cloud, Shopify preferred).

  • Skilled in Excel and ERP systems (Oracle, SAP, Xero, NetSuite).

  • Experience with indirect tax engines such as Vertex or Avalara.

  • Knowledge of retail, e-commerce, and manufacturing tax issues.

  • Exposure to digital tax obligations (e.g., SAF-T, e-invoicing).

  • Familiarity with supply chain tax impacts (e.g., 3PLs, bonded warehouses).

  • Strong communication skills and a process improvement mindset.

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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.