Electronic Data Quality Analyst

--iSupport Worldwide--

Join our team!

We are looking for a highly motivated, independent, and organized person with great communication and problem-solving skills to maintain the quality of our inbound and outbound Electronic Data (EDI) files (ANSI X12, 834 files, flat files, IEEE, etc.) through review of the file and any reported discrepancies. This person will have at least 1 years’ experience in quality assurance and/or EDI standards, experience serving international customers, and a keen eye for detail and a dedication to upholding and enhancing quality standards.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Identify and report issues and opportunities for improvement related to processes and procedures.
  • Develop and maintain documentation related to EDI processes, including reports, metrics, and improvement plans.
  • Monitor, track, and update data required for file transmission.
  • Assist internal and external teams with any queries regarding file transactions.
  • Participate in meetings as needed.
  • Stay updated on industry standards and regulations related to US healthcare and EDI.
  • Supporting and sustaining a positive work environment that fosters team performance through own work and behavior.
  • Performing special tasks and assignments as needed.
  • Monitor all EDI file processing for quality, troubleshoot, and resolve all transaction file issues.


Who are we looking for?

  • Candidate must possess at least a Bachelor's/College Degree, in any field; an equivalent combination of education and/or experience will be considered.
  • 1-year prior experience in quality assurance.
  • 1-year prior experience with EDI formats is a plus.
  • 1 year of work experience specializing in US health insurance, customer service, or third-party administrator is a plus.
  • Working knowledge of HIPPA EDI protocols.
  • Detail-oriented with a focus on continuous improvement and problem-solving.
  • Excellent planning and organizational skills with the ability to effectively manage multiple tasks to completion.
  • Proficient in Microsoft Office (Word, Excel, Teams, Outlook).
  • Good personal skills with the ability to effectively work and collaborate with individuals or groups at all organizational levels; ability to work independently and as a part of a team.
  • Ability to maintain confidentiality of sensitive information.
  • Within the proximity of Metro Manila (Cavite, Batangas, Bulacan, Rizal, etc.)


Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.