Career Service Representative

--iSupport Worldwide--

Join our team!

We are looking for a compassionate and organized Career Service Representative to serve as the primary point of contact for students and graduates navigating the job placement process. This role plays a vital part in supporting student success by ensuring they receive timely guidance, job opportunities, and career resources throughout their employment journey.

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What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Serve as the main point of contact for student inquiries and support

  • Encourage participation in the Career Services Course

  • Track student hiring progress and offer personalized guidance

  • Share live job openings with students as dental offices post new roles

  • Communicate with dental offices to coordinate hiring needs

  • Record placement data accurately and maintain student records

  • Build long-term relationships with graduates to track employment outcomes

  • Collaborate with internal teams to improve the student experience

  • Meet or exceed placement and engagement goals set by the department


Who are we looking for?

  • Minimum of 2 years’ experience in career services, academic advising, or student support

  • Background in BPO, education, or high-volume support environments preferred

  • Excellent verbal and written communication skills

  • Strong organizational skills and attention to detail

  • Empathy, patience, and a student-first mindset

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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.