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Billing Analyst

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--iSupport Worldwide--

Join our team!

We are seeking a detail-oriented and results-driven Billing Analyst to join our logistics team. The ideal candidate will be responsible for ensuring accurate and timely billing of customer shipments, validating vendor charges, and maximizing revenue per transaction. You will play a key role in collaborating with vendor relations to resolve discrepancies, gathering billing documents, and executing invoice adjustments when needed. This is an excellent opportunity for someone with advanced Excel skills and experience in logistics billing to contribute to a fast-paced, customer-focused environment.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

Gather vendor charges to prepare shipments for billing.
Bill customers accurately for all corporate stations.
Verify vendor charges and escalate discrepancies to Vendor Relations.
Execute invoice adjustments for vendor overcharges.
Ensure all required billing documents are complete (PODs, BOLs, reference fields).
Coordinate with internal teams to retrieve missing information.

Who are we looking for?

At least 2 years of experience as a Billing Analyst, preferably in a logistics environment.
Advanced Excel skills (VLOOKUPs, pivot tables, and other formulas).
Strong communication skills, both written and verbal.
Experience in a logistics or freight company is a strong advantage.
Must be willing to submit an audio clip as part of the application process.
Can start immediately.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.

We are one of the leading modern offshoring companies in the Philippines.

Founded in 2006, iSupport Worldwide is a US-Owned BPO company that provides world-class and dedicated staffing, facilities, and managed operations for fast-growing companies and small to medium-sized businesses in any industry, vertical, and language.