AR Collection Specialist

--iSupport Worldwide--

Join our team!

We are looking for an Accounts Receivable Collection Specialist who will manage the day-to-day accounts receivable collections of our client and will be assisting additional administrative tasks during periods of lower collection activity.

What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Manage accounts receivables with a sharp focus on invoicing and collection efforts. This includes regularly working on our accounts receivables collections list, contacting customers over the phone and through email for payment, and resolving any issues hindering timely collections.
  • Maintain accurate records of all collection activities and communications with customers, updating notes so our records and contacts are up to date.
  • Analyze receivables aging reports to identify delinquent accounts and prioritize collection efforts.
  • Work closely with the sales and customer service teams to resolve billing disputes and discrepancies.
  • Regularly report on collection activities and progress to management.
  • Develop and implement strategies to reduce outstanding receivables and improve collection times.
  • Provide support for various back-office administrative tasks as needed, particularly during times of low collection volume.
  • Assist the bookkeeper with bookkeeping tasks, including data entry, document management, and other finance-related activities.
  • Support the COO with administrative duties, including preparing reports, back-office organizational management, and other organizational tasks.
  • Engage in logistical support tasks for the back office, such as sitting on hold with vendors and service providers, managing day-to-day paperwork, and so on.


Who are we looking for?

  • Bachelor’s degree in finance, accounting, or a related field preferred.
  • 3 years of experience in Accounting - Collections.
  • High proficiency in Microsoft Excel, MS Office and familiarity with accounting software, preferably QuickBooks Online.
  • Demonstrated experience in managing and executing collections strategies.
  • Excellent communication and interpersonal skills, especially on the phone, with an ability to handle sensitive matters professionally and assertively.
  • Detail-oriented with a high level of accuracy and ability to work independently.
  • Strong analytical and problem-solving skills, capable of making well-informed decisions.
  • Professional attitude and demeanor, capable of representing the company on all interactions.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.