What is your mission?

You will provide the best service to our partner brands by performing these tasks:

• Own, manage, convert, and enroll an assigned referral base of potential patients.
• Make outbound calls to prospective patients to explain details about the program and enroll
• Serve as the first point of contact for individuals who come to us by way of referral or website or other inbound means.
• Ensuring that the patient receives a detailed explanation of the company’s Health’s services.
• Handle questioning and feedback within each call who are interested in enrolling
• Work to ensure the efficient scheduling of patient appointments.
• Perform insurance verification as required to navigate patient questions related to coverage
• Leverage internal teams to answer patient questions and resolve issues thoroughly
• Work with company’s clinical staff and staff at referring physician offices to improve operational processes
• Setup patient-facing app as needed
• Work within the company’s EHR to coordinate care for patient

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Who are we looking for?

• More than 2 years of experience in an inside sales B2C role or a patient scheduling/enrollment role at a physician practice.
• More than 2 years of work experience in a healthcare environment.
• Ability to work in a fast-paced environment with little direction.
• Ability to track and report on a key metric or several key metrics.