Logistics Analyst I - Inbound (NA)

--iSupport Worldwide--

Join our team!

We are looking for a Logistics Analyst I who is customer service-oriented and proactive to ensure effective support for our internal and external customers. Reporting to the Order to Cash organization and receiving guidance from a US-based functional manager, the ideal candidate will also be technologically savvy and comfortable using various ERP, CRM, and TMS/WMS systems.

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What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Handle all inbound shipments upon loading from the origin port includes tracking of inbound air and sea freight.
  • Coordinate customs related transactions with customs broker nominated to handle client's freight.
  • Handle HTS Code/Tariff Classification inquiries
  • Review Shipment Document Pouch for Customs Entry processing.
  • Receive inventory into the system when goods arrive in the warehouse .
  • Audit and validate inventory as needed.
  • Calculate dimensions, weight and cube for cartons, pallets, containers, etc.
  • Prepare commercial invoices and other import/export customs requirements.
  • Obtain quotes from carriers and freight forwarders.
  • Create and maintain reports.
  • Assist with special projects and duties as needed.
  • Provide set shipping documents to customer for customs clearance and account receivable. 
  • Maintain all shipping documents in public folder.
  • Maintain shipping tracking report and factory KPI tracking report.

Who are we looking for?

  • At least 2 to 3 years experience in the logistics industry and some knowledge and understanding of order fulfillment, transportation, warehousing and import/export brokerage.
  • Knowledgeable in Domestic/International shipping like Parcels, UPS and FedEx.
  • Knowledgeable in creating commercial invoices
  • Bachelor’s degree in any relevant degree.
  • Excellent verbal and written English skills.
  • Ability to communicate effectively and professionally by phone or email.
  • Takes initiative and prioritizes tasks.
  • Solid analytical and problem-solving skills
  • Ability to work accurately with close attention to detail. 
  • Strong interpersonal skills with the ability to work effectively with individuals and groups.
  • Willingness to adapt to changing business needs and deadlines.
  • Solid computer skills with knowledge of Microsoft Office, ERP, CRM, and TMS/WMS systems.
  • Demonstrate a strong work ethic that includes neatness and punctuality.


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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.