eCommerce Planner (Forecasting & Inventory Planning)

--iSupport Worldwide--

Join our team!

We are looking for an eCommerce Planner that will be responsible for end-to-end planning of the products in their assigned portfolio. Using the company’s planning tools, consensus meetings and industry best practices, the Planner will develop the Demand Forecast, assess the optimal Inventory Levels by SKU, produce the consensus Supply Plan, and deliver the Purchase Plan to Sourcing and Purchasing for execution.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • ​Execute the ongoing monthly planning cycle for all products in defined portfolio.
  • Collaborate across functions to solve planning related issues, identify, and mitigate any potential
    delivery issues.
  • Coordinates with Supply, Vendor Coordinators, Warehousing, Customer Service, to execute the Supply
    Plan and achieve the service and inventory turn KPIs. 
  • Develop relationships with Sales in order to understand demand changes, evolving customer
    expectations, outlining possible consequences, and seeking to improve service levels.
  • Optimize replenishment strategies, reducing inventory exposure, and minimize missed opportunities
    through speed, responsiveness, and cost optimization. 
  • Consistently achieves company inventory and forecast accuracy targets.
  • Represents the logic and strategies for recommended actions during consensus meeting with
    stakeholders including inter-warehouse transfers, review of open POs for redirection, size adjustments,
    push outs or pull-ins.
  • Manage material risk and liabilities to reduce overall impact to business.
  • Successfully communicates forecast and inventory estimations to management.
  • Monitors and reports on important changes in sales history and forecast.
  • Addresses demand-related issues in a timely and effective manner.
  • Manages inventory in a manner consistent with the requirements of a Lean Six-Sigma Program.
  • Interfaces with leadership teams from North America.
  • Other duties and projects as assigned.

Who are we looking for?

  • Minimum of 5+ years of directly related experience in demand forecasting/inventory
    management/supply planning roles, preferably in a direct import-to-distribution of high velocity goods
    business environment. 
  • Experience with Amazon FBA shipping plans and best practices and managing FBA inventory, receiving delays, and stranded inventory. 
  • Experience presenting accurate data and analytics to leadership in a concise and digestible manner. 
  • Ability to analyze data to identify trends, opportunities, or issues, and provide solutions or recommendations.
  • Strong experience working with a contemporary demand planning solution such as Blue Ridge or equivalent ERP or MRP application. Hands-on implementation experience a plus. 
  • International experience working on teams in multiple time zones and demonstrated successful experience building strong cross-functional relationships with team members from broad national, cultural and language backgrounds is a plus. 
  • LEAN, Six Sigma, TQM knowledge/experience highly desired.
  • Requires fluency in English with good verbal and written skills.
  • Must be proficient in the MS Office Suite of software.   
  • Graduate of Engineering Degree is preferred.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.


We stay agile and fast, always looking for ways to solve our clients’ needs.


We pride ourselves on helping our clients reach their full potential.


We do things right and we get the job done.