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Appointment Setter

--iSupport Worldwide--

Join our team!

We are seeking for an Appointment Setter who will play a critical role in driving the Client's business growth by managing high volumes of outbound calls and emails to potential business clients. You will be responsible for setting appointments for our Client, qualifying leads, and maintaining a productive pipeline of prospects. Your exceptional communication skills, attention to detail, and ability to handle objections will be key to your success in this role.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Make a high volume of outbound B2B calls and emails daily, aiming to contact 150 leads per day.
  • Set and confirm appointments for the Client.
  • Field basic questions and concerns about products and services.
  • Overcome objections using training tools and scripting objectives.
  • Follow up with leads that have been contacted previously to build a strong pipeline.
  • Conduct initial qualifications of leads to ensure they meet the criteria for the Client.
  • Utilize email and phone correspondence to follow up and confirm appointments.
  • Maintain accurate records of interactions and appointments in CRM systems.
  • Prepare and analyze marketing and sales pipeline reports.
  • Work independently while contributing to team goals and achieving quotas.
  • Demonstrate professionalism and maintain a positive attitude in all communications.

Who are we looking for?

  • Excellent verbal and written communication skills with a neutral accent.
  • 2 years' experience with telemarketing or appointment setting (preferred)
  • Proficient in Windows-based programs and CRM systems (experience with Salesforce or Odoo preferred).
  • Great telephone etiquette and articulation.
  • Outstanding listening skills and attention to detail.
  • Strong negotiating and persuasion skills.
  • Ability to handle and overcome objections based on training and scripting.
  • Ability to work under deadlines while maintaining accuracy and attention to detail.
  • Self-confidence, resilience, and a positive attitude toward rejection.
  • Strong organizational skills and professionalism.
  • Ability to manage data in spreadsheets and CRM systems.
  • Fast learner with the ability to adapt to changes.
  • Friendly attitude and professional demeanor.
  • Excellent telephone presence and ability to make a strong impression.
  • Effective in managing and prioritizing tasks.
  • Team player with a willingness to contribute to the team’s success.
  • Ability to prepare and analyze marketing and sales pipeline reports.


Company Perks ​

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Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.

Apply Now!