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Track and Trace Specialist


Join our team!

We are looking for a Track and Trace Specialist to oversee real-time shipment tracking, ensure on-time deliveries, and coordinate with carriers, warehouses, and clients to resolve logistics issues. This role involves monitoring transportation activities, preparing reports, and optimizing processes while maintaining compliance with regulatory and company standards. 


What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Monitor shipments in real-time and provide regular status updates to internal teams and clients.
  • Track and document transportation movements, identifying potential delays or disruptions.
  • Communicate proactively with carriers, warehouses, and clients to resolve shipping issues quickly.
  • Generate reports on shipment status, exceptions, and performance metrics.
  • Collaborate with the operations team to streamline and optimize logistics processes.
  • Maintain accurate records in company tracking systems.
  • Ensure compliance with all regulatory and company standards for logistics operations.


Who are we looking for?

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum 2 years of experience in logistics, supply chain, or transportation operations.
  • Familiarity with shipping documentation, tracking systems, and supply chain terminology.
  • Strong attention to detail and organizational skills for managing multiple shipments.
  • Excellent communication and problem-solving abilities for coordinating with multiple stakeholders.
  • Proficiency in Microsoft Office (Excel, Word) for reporting and data tracking.

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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.