What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Review, edit, and upload mechanical breakdown inspection reports, including photos and videos
• Ensure technical accuracy, grammar, and completeness of all inspection content before submission
• Provide phone or email assistance to technicians regarding inspections and reporting
• Interact with clients, inspectors, and internal staff professionally through calls, emails, and instant messaging
• Respond promptly to emails and client inquiries as needed
• Deliver exceptional customer service to internal and external stakeholders
• Perform additional administrative duties as assigned by management

Who are we looking for?

• Bachelor’s degree in Automotive Technology, Engineering, or related field preferred
• Work experience in automotive systems, mechanical inspection, or a related technical field
• Previous Technical Support Representative (TSR) experience is an advantage
• Strong technical understanding of both classic and modern vehicles
• Proficiency in editing technical documents and ensuring accuracy in reports
• Above-average written and verbal communication skills
• Strong attention to detail, time management, and organizational skills
• Ability to work independently while managing multiple tasks effectively