What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Answer and respond to technician and fleet customer phone calls
• Manage fleet client and vendor emails
• Build quotes for fleet clients and source parts availability
• Order parts, create purchase orders, and manage parts returns
• Properly modify jobs to ensure accurate closure
• Support technician ledger adjustments
• Work with Slack, TalkDesk, and vendor websites
• Handle customer warranty and third-party warranty jobs/issues
• Provide cross-trained support across performance gaps

Who are we looking for?

• Bachelor’s degree in any business or technical field
• Sales experience in client-facing roles (required)
• Automotive knowledge or dealership/service advisor background preferred
• Experience in BPO + automotive industries highly valued
• Hands-on repair experience is an advantage
• Strong organizational, problem-solving, and multitasking skills
• Good communication skills (verbal and written)