What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Build and maintain strong relationships with key B2B clients.
• Develop and execute strategic account plans to boost retention and revenue.
• Serve as the primary point of contact, providing customized client solutions.
• Identify upsell and cross-sell opportunities to maximize account value.
• Collaborate with sales, marketing, and product teams to deliver client success.
• Lead, mentor, and guide account managers to achieve performance goals.
• Conduct business reviews and analyze metrics for client improvement.
• Negotiate contracts and agreements aligned with company goals.
• Monitor market and competitor trends to identify business opportunities.
• Resolve client escalations promptly to maintain high satisfaction.

Who are we looking for?

• Bachelor’s degree in Business, Marketing, or a related field (MBA a plus).
• Minimum 5 years of experience in client services, account management, or sales within a B2B environment.
• Proven record in managing high-value accounts and achieving revenue growth targets.
• Strong negotiation, contract management, and presentation skills.
• Proficient in CRM tools (Salesforce, HubSpot, or similar).
• Excellent leadership and team management capabilities.
• Exceptional communication, analytical, and problem-solving skills.
• Highly organized, strategic, and thrives in a fast-paced, client-driven environment.