What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Manage employee enrollments, additions, and removals from health and benefit plans.
• Coordinate with payroll teams to ensure correct benefit deductions.
• Process plan changes, enrollments, terminations, and updates accurately.
• Assist with billing, invoice reviews, and reconciliation with carriers.
• Review health scorecards to determine proposal eligibility and feasibility.
• Create and maintain proposal templates for group plans.
• Collect and organize census data for quoting and underwriting purposes.
• Support general agents and carriers with plan setup and contracting needs.
• Communicate with brokers, carriers, and internal teams to resolve benefit-related issues.
• Maintain accurate records, tracking documents, and plan documentation.
• Leverage AI tools such as Engfle Health and Scrubs RX for underwriting support.

Who are we looking for?

• Bachelor’s degree in Business, Healthcare Administration, or a related field.
• Minimum 2 years of experience in health insurance, employee benefits, or the U.S. healthcare industry (BPO or corporate setting).
• Proficiency in Microsoft Office, especially Excel, for data tracking and analysis.
• Experience supporting insurance underwriting and proposal preparation workflows.
• Familiarity with healthcare broker processes, census data handling, and benefit plan designs.
• Comfortable using AI-based tools for underwriting and process efficiency.
• Strong written and verbal communication skills; minor language nuances are acceptable.
• Highly trainable, detail-oriented, and capable of managing multiple priorities accurately.