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Account Coordinator

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Join our team!

We are looking for a reliable Account Coordinator to coordinate with account managers, support client operations, and ensure smooth execution of logistics and service processes. This role involves managing communications, handling system entries, and escalating client concerns when needed. Candidates with experience in customer-facing roles, logistics or supply chain, and ERP/CRM systems are preferred. Strong organizational and Microsoft Office skills are essential. 


What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Support Account Management Team in coordinating operational execution
  • Join meetings with account managers to align on client needs and initiatives
  • Manage email communications with internal teams and client contacts
  • Administer system entry steps supporting processes and client objectives
  • Identify and escalate issues requiring immediate action
  • Ensure timely task completion to maximize customer satisfaction
  • Perform additional job responsibilities as assigned


Who are we looking for?

  • Bachelor’s degree in any business or related field
  • Minimum 2 years’ experience in a customer-facing service or support role
  • Logistics, 3PL supply chain management, or contract manufacturing background preferred
  • Experience using ERP and CRM systems (preferred)
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
  • Strong organizational, communication, and multitasking skills

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Company Perks ​

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Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.